Privacy policy

Privacy Policy

Last updated: May 2026

This Privacy Policy describes how BOHOPHY ("BOHOPHY," the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, make a purchase from 7c8324-2.myshopify.com (the "Site"), or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. When we do, we will post the revised Privacy Policy on the Site, update the "Last updated" date above, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as described below. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide and improve the Services, comply with applicable legal obligations, enforce our terms and policies, and protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through the Services may include:

- Basic contact details, such as your name, address, phone number, and email address
- Order information, such as your billing address, shipping address, payment confirmation, email address, and phone number
- Account information, such as your username, password, and security questions
- Shopping information, such as the items you view, add to your cart, or add to your wishlist
- Customer support information, including the information you choose to include in communications with us, such as when you submit an inquiry or send us a message

Some features of the Services may require you to provide certain information directly to us. You may choose not to provide that information, but doing so may prevent you from using or accessing certain features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, web beacons, software development kits, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and account, including device information, browser information, network connection information, IP address, referring website information, and information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including from vendors and service providers who collect information on our behalf, such as:

- Companies that support our Site and Services, such as Shopify
- Payment processors, who collect payment information such as bank account, credit card, debit card, and billing address details in order to process your payment and fulfill your orders
- Advertising, analytics, and marketing partners
- Third parties we work with when you visit our Site, open or click on our emails, or interact with our advertisements or Services

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided by third parties and are not responsible for their policies or practices. For more information, please see the section below titled "Third-Party Websites and Links."

How We Use Your Personal Information

We may use your personal information for the following purposes:

Providing Products and Services
We use your personal information to provide the Services and perform our contract with you, including processing payments, fulfilling orders, arranging shipping, facilitating returns or exchanges, maintaining your account, sending account and transaction-related communications, and enabling you to post reviews or interact with the Services.

Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, text message, postal mail, or other permitted channels, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services, our content, and advertisements on our Site and on other websites or platforms.

Security and Fraud Prevention
We use your personal information to detect, investigate, prevent, or take action regarding possible fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. Please do not share your username, password, or other account access information with anyone. If you believe your account has been compromised, please contact us immediately.

Customer Support and Communications
We use your personal information to provide customer support, respond to inquiries, and improve our Services. This is in our legitimate interests to be responsive to you, provide effective service, and maintain our business relationship with you.

Cookies, Advertising Pixels, and Similar Technologies

Like many websites, we use Cookies on our Site. We use Cookies to operate and improve the Site and the Services, remember your preferences, analyze site traffic and usage, understand user interactions, measure the effectiveness of our advertising, and help us market our products and services more effectively.

We may also use advertising and analytics technologies, including the Meta Pixel and similar tools, to understand how visitors use our Site, measure advertising performance, and deliver more relevant ads on Meta platforms, including Facebook and Instagram, and on other websites or platforms. These technologies may collect information such as pages viewed, products viewed, actions taken on our Site, browser and device information, IP address, and referring website information. We may share this information with Meta and other advertising or analytics partners for ad measurement, audience creation, analytics, and retargeting purposes, subject to applicable law.

We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products, and advertising shown on our Site and elsewhere.

Most browsers automatically accept Cookies by default, but you can usually set your browser to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies may negatively affect your user experience and may cause some features or functionality of the Services to work incorrectly or become unavailable. In addition, blocking Cookies may not fully prevent how we share information with third parties such as our advertising partners.

Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies. Where available, you may also manage your preferences through our cookie banner, browser settings, or other privacy choices tools we make available.

For more information about cookies used in connection with Shopify, please visit Shopify's cookie information page.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

- With vendors and service providers who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping
- With business and marketing partners, including Shopify and advertising partners, to provide services to us and to advertise to you. This may include sharing information collected through cookies, pixels, and similar technologies for analytics, ad measurement, audience creation, and retargeting, subject to applicable law. These partners will use your information in accordance with their own privacy notices.
- When you direct us, request that we disclose information, or otherwise consent to our disclosure of information to third parties, such as through social media widgets, login integrations, shipping requests, or other service features
- With our affiliates or otherwise within our corporate group, in our legitimate interests to operate a successful business
- In connection with a business transaction such as a merger, acquisition, financing, or bankruptcy
- To comply with legal obligations, including responding to subpoenas, search warrants, court orders, or similar lawful requests
- To enforce our terms and policies, and to protect or defend the Services, our rights, and the rights of our users or others

In the past 12 months, we may have disclosed the following categories of personal information for the purposes described above:

- Identifiers, such as basic contact details and certain order and account information
- Commercial information, such as order information, shopping information, and customer support information
- Internet or other similar network activity, such as Usage Data

We may disclose these categories to:

- Vendors and service providers who perform services on our behalf
- Business and marketing partners
- Affiliates

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you.

User-Generated Content

The Services may enable you to post product reviews and other user-generated content. If you choose to submit content to any public area of the Services, that content may be public and accessible to anyone.

We do not control who may access information that you choose to make available to others, and we cannot ensure that parties who access such information will respect your privacy or keep it secure. We are not responsible for the privacy, security, accuracy, use, or misuse of any information you make publicly available or disclose to or receive from third parties.

Third-Party Websites and Links

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy policies, security policies, and other terms and conditions. We do not guarantee and are not responsible for the privacy, security, accuracy, reliability, or completeness of any information found on third-party sites or platforms.

Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as expressly disclosed on the Services.

Children's Data

The Services are not directed to children, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided us with personal information, you may contact us using the contact details below to request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" the personal information of individuals under 16 years of age as those terms may be defined by applicable law.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

How long we retain your personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, enforce applicable contracts or policies, or protect our business interests.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information. These rights are not absolute and may apply only in certain circumstances, and we may decline your request where permitted by law.

- Right to Access / Know: You may have the right to request access to personal information we hold about you, including details about how we use and disclose your information.
- Right to Delete: You may have the right to request that we delete personal information we maintain about you.
- Right to Correct: You may have the right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability: You may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party, in certain circumstances and with applicable exceptions.
- Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw that consent.
- Appeal: You may have the right to appeal our decision if we decline to process your request, where applicable.
- Managing Communication Preferences: We may send you promotional emails, and you may opt out at any time by using the unsubscribe link included in those emails. Even if you opt out of promotional messages, we may still send you non-promotional emails, such as messages about your account, orders, or ongoing business relationship with us.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before fulfilling your request, for example by asking for your email address or account information. Where permitted by law, you may designate an authorized agent to make requests on your behalf. Before accepting such a request, we may require proof of authorization and may ask you to verify your identity directly with us.

We may also use Shopify's advertising-related services, including Shopify Audiences, to help personalize advertising you see on third-party websites. To learn more about how Shopify handles privacy choices related to these services, please review Shopify's privacy information.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below. If you are not satisfied with our response, depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

International Users

Please note that we may transfer, store, and process your personal information outside the country in which you live, including in the United States. Your personal information may also be processed by staff and third-party service providers and partners in other countries.

If we transfer your personal information outside of Europe, we will rely on recognized transfer mechanisms, such as the European Commission's Standard Contractual Clauses, or equivalent measures recognized by the relevant competent authority in the United Kingdom, unless the transfer is to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise any of the rights available to you, please contact us at:

Email: hello@bohophy.com
Mailing address: 7901 4th St N, STE 300, St. Petersburg, FL 33702, United States